Welcome to our Online Boutique!
Welcome to our Online Boutique!
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Shipping

Pickup Policy:

  • All orders will be ready for pick up 1-3 days from placed.  
  • To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure the following address is fully entered correctly. If there is issues with verifying your address, customer service will contact you to confirm correct address.   

 

If you realize that you entered your shipping address incorrectly, please contact as soon as possible at dearelegance.usa@gmail.com.  We will do our best to quickly change the correct address.  If we are unable to, we do not take responsibility for the incorrect information.

 

  • If your tracking information states that your package was delivered and you have not received it (lost/stolen).  You must take this up with the United States Postal Service.  Dear Elegance does not hold responsibility for package that state delivered.  Shipping fees are non-refundable nor the order.

 

Just a reminder that you will receive your order 3-4 business days from the date that it is shipped out. After your payment is authorized and verified, it can still take a day to process your order. When your order has been shipped, you will receive an email with tracking information.